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We are committed to your satisfaction!
PurifierOn.com offers a 30 -day money back guarantee on all air purifiers and air cleaners. If your product is defective within 30 days of purchase, we will replace it and pay all shipping costs to and from your location. If you change your mind and wish to return your purchase, we will be happy to accept your return. All returned products must be returned in new condition as shipped from the manufacturer. All manuals, registration cards and accessories must be included. All returns will carry a restocking fee of 15%.
Shipping charges are not refundable. All returned air purifiers must first undergo an inspection upon return. All packages without a valid return authorization number on the box will be refused upon delivery.
How to Return an Item
1. Contact our Customer Service department via email cs@purifieron.com to obtain a return authorization number (RA #). Kindly include your Order Number, Date ordered, and Reasons for return.
2. Please include the RA# on the address label.
3. You can ship the item(s) back via your preferred method, although we recommend using a parcel service such as UPS.
Send returns to:
Airgle Corporation
Attn: PurifierOn - RA#
148-38 56th RD Flushing NY 11355
4. Once the item is received and inspected, a refund will be issued or a new item will be sent. Refunds can only be credited to the same card originally used for the order. Returns are processed within 10 business days of receipt.
Warranty Information
Our air purifiers are expressly warranted for Three years from the date of purchase to be free from defects in materials or workmanship except, however, for disposable media which will have to be replaced from time to time depending upon the use.
The warranty does not apply to units which have been repaired by unauthorized persons. It also does not cover any damage due to accident, misuse, abuse or negligence.
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